Shipping Rates and Options

Shipping Rates and Options

Please note the following:

*** Shipping rates are calculated and listed in South African Rands (ZAR)

*** Please refer to www.xe.com for current rate of exchanges to calculate cost in your currency

*ALL BELOW SHIPPING ESTIMATES EXCLUDE ASSOCIATED SURCHARGES*

*An approximate 30 - 40% additional weight should be added to the NET weight (before packaging 'including specimen trays') of any shipment to compensate for associated packaging and packing material used for shipping*

*According to international shipping practice, the GROSS packed weight (after packaging) is rounded up to the nearest Kg*

You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable.

Please bear in mind Crystal Corner is based in Hogsback, 150 kilometres  from East London, our nearest major centre, therefore our orders are only shipped once a week. If an order is urgent we can arrange a quotation for door to door delivery.

Next day delivery does not apply.

In the event of a delivery taking longer than expected, the seller is not liable for any losses, costs or expenses incurred by the buyer.

We prefer to use Postnet as the most economical shipper based on their economical store to store collection service and comprehensive range of Domestic and International courier products and services via DHL and Amex.

If a customer wishes to use their own courier, we are happy to pack the purchased items ready for collection and supply weights and sizes for quotation purposes.

The order will be delivered to the buyer's specified address, and it is his/her responsibility to make the necessary arrangements for taking delivery of the order.

We guarantee delivery with a full refund or replacement option but will not be liable for non-delivery of goods if the delivery information that you provide is incorrect.

You may collect the packed items from Crystal Corners after full payment has been received but only by prior arrangement.